:root{--radius: 10px;--radius-sm: 7px;--radius-lg: 14px;--background: #f6f7f9;--card: #ffffff;--popover: #ffffff;--muted: #f1f5f9;--muted-foreground: #64748b;--foreground: #0f172a;--border: #e6e9ef;--input: #e2e8f0;--ring: #6366f1;--primary: #4f46e5;--primary-foreground: #ffffff;--primary-hover: #4338ca;--accent-subtle: #eef2ff;--success: #15803d;--success-bg: #f0fdf4;--success-border: #bbf7d0;--warning: #b45309;--warning-bg: #fffbeb;--warning-border: #fde68a;--destructive: #dc2626;--destructive-bg: #fef2f2;--destructive-border: #fecaca;--shadow-sm: 0 1px 2px 0 rgb(15 23 42 / .05);--shadow: 0 1px 3px 0 rgb(15 23 42 / .08), 0 1px 2px -1px rgb(15 23 42 / .08);--shadow-md: 0 4px 12px -2px rgb(15 23 42 / .1), 0 2px 6px -2px rgb(15 23 42 / .06);--shadow-lg: 0 16px 40px -8px rgb(15 23 42 / .22);--mono: ui-monospace, "SF Mono", "JetBrains Mono", Menlo, Consolas, monospace;--sans: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--ground: var(--background);--surface: var(--card);--surface-2: var(--muted);--line: var(--border);--ink: var(--foreground);--ink-soft: var(--muted-foreground);--accent: var(--primary);--accent-soft: var(--ring);--ok: var(--success);--ok-bg: var(--success-bg);--warn: var(--warning);--warn-bg: var(--warning-bg);--deny: var(--destructive);--deny-bg: var(--destructive-bg)}@media(prefers-color-scheme:dark){:root{--background: #0a0e17;--card: #111726;--popover: #111726;--muted: #1a2233;--muted-foreground: #94a3b8;--foreground: #e6ecf5;--border: #223047;--input: #223047;--ring: #818cf8;--primary: #6366f1;--primary-foreground: #ffffff;--primary-hover: #818cf8;--accent-subtle: #1e254512;--success: #4ade80;--success-bg: #0e2318;--success-border: #14532d;--warning: #fbbf24;--warning-bg: #241c08;--warning-border: #78350f;--destructive: #f87171;--destructive-bg: #2a1214;--destructive-border: #7f1d1d;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .4);--shadow: 0 1px 3px 0 rgb(0 0 0 / .5);--shadow-md: 0 4px 12px -2px rgb(0 0 0 / .5);--shadow-lg: 0 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.1s}.newbtn:hover{background:var(--primary-hover);border-color:var(--primary-hover)}.newbtn:active{transform:translateY(.5px)}.railbtns{display:flex;gap:8px}.railbtn{flex:1;display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--border);background:var(--card);color:var(--muted-foreground);border-radius:var(--radius-sm);padding:7px 8px;font-weight:600;font-size:12px;cursor:pointer;transition:color .13s,border-color .13s,background .13s}.railbtn:hover{color:var(--foreground);background:var(--muted);border-color:var(--muted-foreground)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid var(--border);background:var(--card);color:var(--foreground);border-radius:var(--radius-sm);padding:0 13px;height:36px;font-size:13px;font-weight:600;cursor:pointer;box-shadow:var(--shadow-sm);transition:background .14s,border-color .14s,color 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.lead{display:inline-flex;align-items:center;gap:6px;font-weight:700}.bubble .reason{color:inherit;opacity:.9}.bubble.loading{flex-direction:row;align-items:center;gap:8px;color:var(--muted-foreground)}.bubble.loading:before{content:"";position:static;width:13px;height:13px;border:2px solid currentColor;border-top-color:transparent;transform:none;background:none;border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.bubble.b-ok{background:var(--success-bg);color:var(--success);border-color:var(--success-border)}.bubble.b-duda{background:var(--warning-bg);color:var(--warning);border-color:var(--warning-border)}.bubble.b-mal{background:var(--destructive-bg);color:var(--destructive);border-color:var(--destructive-border)}.bubble.b-err{color:var(--muted-foreground)}@media(max-width:860px){.answer-row{flex-direction:column}.answer-row .rev{width:100%;align-self:stretch;margin-top:8px}.bubble:before{display:none}}@media(prefers-reduced-motion:reduce){.rev,.bubble.loading:before{animation:none}}.mode-toggle{display:flex;align-items:center;gap:12px;margin:0 0 16px;padding:13px 16px;border:1px solid var(--border);border-radius:var(--radius);background:var(--card);box-shadow:var(--shadow-sm);cursor:pointer;transition:border-color .14s}.mode-toggle:hover{border-color:var(--muted-foreground)}.mode-toggle .mt-icon{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:var(--accent-subtle);color:var(--primary);flex:none}.mode-toggle input{margin:0;width:18px;height:18px;flex:none;accent-color:var(--primary);cursor:pointer}.mode-toggle-text{display:flex;flex-direction:column;gap:1px;flex:1;font-weight:600;font-size:14px}.mode-toggle-text small{font-weight:400;font-size:12px;color:var(--muted-foreground)}.steam-notice{display:flex;gap:10px;margin:8px 0 4px 30px;padding:11px 13px;border:1px solid var(--warning-border);border-left-width:3px;border-radius:var(--radius-sm);background:var(--warning-bg);font-size:12.5px}.steam-notice .sn-icon{color:var(--warning);margin-top:1px}.steam-notice .sn-body{display:flex;flex-direction:column;gap:3px}.steam-notice strong{color:var(--warning);font-weight:600}.steam-notice .sn-route{font-family:var(--mono);font-size:11.5px;color:var(--muted-foreground)}.rail-footer{margin-top:auto;padding-top:14px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:12px}.ai-box{display:flex;flex-direction:column;gap:7px}.ai-title{display:flex;align-items:center;gap:7px;font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;font-weight:700;color:var(--muted-foreground)}.ai-box input{font-family:var(--mono);font-size:12px;padding:8px 10px}.ai-hint{display:flex;align-items:center;gap:6px;font-size:11.5px;color:var(--muted-foreground)}.ai-hint.ok{color:var(--success)}.ai-hint.warn{color:var(--destructive)}.whoami{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:12px;color:var(--muted-foreground)}.whoami .who-name{font-weight:600;color:var(--foreground);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.whoami .who-role{font-size:10.5px;font-weight:600;color:var(--muted-foreground);background:var(--muted);padding:2px 8px;border-radius:99px}.whoami a{margin-left:auto}.railbtn.admincfg{flex:none;width:100%}.whoami a{display:inline-flex;align-items:center;gap:5px;color:var(--muted-foreground);text-decoration:none;padding:4px 8px;border-radius:6px;transition:color .13s,background .13s}.whoami a:hover{color:var(--destructive);background:var(--destructive-bg)}.savebtn{position:fixed;right:24px;bottom:24px;z-index:50;display:inline-flex;align-items:center;gap:8px;border-radius:11px;padding:12px 18px;font-size:14px;font-weight:600;cursor:pointer;border:1px solid var(--border);background:var(--card);color:var(--foreground);box-shadow:var(--shadow-lg);transition:transform .12s,background .15s,border-color .15s,color .15s}.savebtn:hover:not(:disabled){transform:translateY(-1px)}.savebtn:disabled{cursor:default}.savebtn.is-dirty{background:var(--primary);color:var(--primary-foreground);border-color:var(--primary);animation:savepulse 2s ease-in-out infinite}@keyframes savepulse{0%,to{box-shadow:var(--shadow-lg)}50%{box-shadow:0 10px 34px -4px color-mix(in srgb,var(--primary) 60%,transparent)}}.savebtn.is-saving{background:var(--muted);color:var(--muted-foreground)}.savebtn.is-error{background:var(--destructive-bg);color:var(--destructive);border-color:var(--destructive-border)}.savebtn.is-saved,.savebtn.is-clean{background:var(--card);color:var(--muted-foreground);box-shadow:var(--shadow)}.savebtn .spin{animation:spin .8s linear 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ease}.modal{width:100%;max-width:420px;background:var(--popover);border:1px solid var(--border);border-radius:var(--radius-lg);padding:24px;display:flex;flex-direction:column;gap:14px;box-shadow:var(--shadow-lg);animation:modal-in .18s cubic-bezier(.2,.9,.3,1)}@keyframes fade-in{0%{opacity:0}}@keyframes modal-in{0%{opacity:0;transform:translateY(8px) scale(.98)}}.modal-title{display:flex;align-items:center;gap:11px}.modal-title .mt-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:10px;background:var(--accent-subtle);color:var(--primary);flex:none}.modal h2{margin:0;font-size:17px;font-weight:700;color:var(--foreground);text-transform:none;letter-spacing:-.01em}.modal-hint{margin:0;font-size:13px;line-height:1.5;color:var(--muted-foreground)}.modal-input{font-family:var(--mono);font-size:15px;padding:11px 13px}.modal-error{display:flex;align-items:center;gap:6px;margin:0;font-size:12.5px;color:var(--destructive)}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:4px}.btn-ghost{display:inline-flex;align-items:center;gap:6px;border:1px solid transparent;background:transparent;color:var(--muted-foreground);border-radius:var(--radius-sm);padding:10px 15px;font-weight:600;font-size:13px;cursor:pointer}.btn-ghost:hover:not(:disabled){color:var(--foreground);background:var(--muted)}.modal .newbtn{padding:10px 16px}.modal button:disabled{opacity:.55;cursor:default}.archived-modal{max-width:460px;max-height:min(82vh,720px);padding:20px 22px;gap:0}.archived-modal .admin-head{display:flex;align-items:center;justify-content:space-between;padding-bottom:14px;border-bottom:1px solid var(--border)}.archived-list{overflow-y:auto;display:flex;flex-direction:column;gap:3px;padding:14px 2px 2px;margin:0 -2px}.archived-list:empty:after{content:"No hay tickets archivados.";color:var(--muted-foreground);font-size:13px;padding:8px 4px}.admin-panel{max-width:720px;max-height:min(88vh,900px);padding:22px 24px;gap:0}.admin-head{display:flex;align-items:center;justify-content:space-between;padding-bottom:16px;border-bottom:1px solid var(--border)}.icon-btn{display:grid;place-items:center;width:32px;height:32px;border-radius:8px;border:1px solid transparent;background:transparent;color:var(--muted-foreground);cursor:pointer;transition:background .13s,color .13s}.icon-btn:hover:not(:disabled){background:var(--muted);color:var(--foreground)}.icon-btn.danger:hover:not(:disabled){background:var(--destructive-bg);color:var(--destructive)}.admin-body{overflow-y:auto;padding:18px 2px 6px;display:flex;flex-direction:column;gap:26px}.admin-section h3{display:flex;align-items:center;gap:8px;margin:0 0 12px;font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted-foreground)}.admin-note{margin:8px 0 0;font-size:12px;color:var(--muted-foreground)}.admin-table{display:flex;flex-direction:column;gap:8px}.admin-tr{display:grid;grid-template-columns:minmax(0,1fr) 160px 40px 52px 34px;gap:10px;align-items:center}.admin-tr.mapping{grid-template-columns:30px minmax(0,1.1fr) minmax(0,1fr) 150px 34px}.reorder{display:flex;flex-direction:column;gap:2px}.icon-btn.sm{width:24px;height:16px;border-radius:5px}.icon-btn:disabled{opacity:.35;cursor:default}.admin-tr input,.admin-tr select{padding:8px 10px;font-size:13px}.admin-th{font-size:10.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted-foreground);padding:0 2px 2px}.admin-th .ctr,.admin-tr .ctr{text-align:center;justify-self:center}.admin-tr input[type=checkbox]{width:18px;height:18px;accent-color:var(--primary);cursor:pointer}.add-row{margin-top:12px;align-self:flex-start;flex:none;padding:8px 12px}.admin-default{margin:16px 0 0;max-width:320px}.admin-foot{display:flex;align-items:center;gap:12px;padding-top:16px;border-top:1px solid var(--border)}.admin-foot-actions{margin-left:auto;display:flex;gap:8px}.admin-saved{font-size:13px;font-weight:600;color:var(--success)}.rank-groups{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:10px}.rank-group{border:1px solid var(--border);border-radius:var(--radius-sm);padding:11px 13px;background:var(--muted)}.rank-group-head{display:flex;align-items:center;gap:7px;font-weight:600;font-size:13px;margin-bottom:9px;color:var(--foreground)}.rank-count{font-size:11px;font-weight:600;background:var(--card);border:1px solid var(--border);border-radius:99px;padding:1px 8px;color:var(--muted-foreground)}.rank-user{display:flex;align-items:center;gap:8px;font-size:12.5px;padding:3px 0}.rank-user svg{color:var(--muted-foreground)}.rank-user .ru-name{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rank-user .ru-seen{font-size:11px;color:var(--muted-foreground)}.rank-empty{font-size:12px;font-style:italic;color:var(--muted-foreground)}@media(max-width:640px){.admin-tr,.admin-tr.mapping{grid-template-columns:1fr 1fr}.admin-th{display:none}}